Accessibility Statement
Cannabox Co., Ltd. is working to make Fairly Good Cannabis digital services more accessible for all users, including people who rely on assistive technology, keyboard navigation, zoom, captions, clear structure, and alternative support channels.
Our Commitment
Cannabox Co., Ltd. is committed to improving access to Fairly Good Cannabis digital services for as many users as possible. We want people to be able to browse our menu and educational content, review store details, submit a lawful consultation request, manage an account, join rewards, and contact us without unnecessary accessibility barriers.
Our current target is to work toward accessibility consistent with widely used digital-accessibility practices, including WCAG 2.2 Level AA where reasonably achievable within the design, content, and technical constraints of the platform.
Services Covered
This statement applies to Fairly Good Cannabis digital properties operated by Cannabox Co., Ltd., including:
- the public website and educational pages;
- strain menus and filters;
- account, login, and profile screens;
- prescription, rewards, and contact forms;
- AI recommendation and assistant flows;
- store, delivery, and campaign pages;
- connected mobile or drop-promotion experiences we operate.
What We Are Doing
Our accessibility work includes efforts such as:
- using clear page structure, headings, and readable text hierarchy;
- improving color contrast and focus visibility within our brand system;
- labeling forms and presenting validation feedback more clearly;
- supporting keyboard access for core navigation and interactions;
- using responsive layouts that remain usable on phones, tablets, and desktops;
- reviewing meaningful images, icons, and controls for better text alternatives and semantics;
- reducing avoidable motion, clutter, and interaction traps where practical.
Areas We Continue to Improve
Accessibility is an ongoing process. Some areas may still need additional work, including:
- complex menu-filter or modal interactions;
- embedded maps, third-party services, or social links we do not fully control;
- promotional or campaign-specific experiences created quickly for store launches;
- AI or recommendation flows that depend on dynamic content or asynchronous updates;
- older content that may not yet meet our latest accessibility expectations.
Compatibility
We aim for reasonable compatibility with current versions of major browsers and mobile operating systems, and with common assistive technologies such as screen readers, keyboard navigation, browser zoom, and voice-control tools. Actual performance can vary depending on the combination of browser, device, operating system, and assistive technology used.
Need Help Right Now?
If you have trouble accessing content or completing a task, contact us and we will try to provide assistance or an alternative format where reasonably possible.
- Email: [email protected]
- Phone: 095 862 6362
- Corporate contact: [email protected]
Helpful details to include:
- the page or feature you were using;
- the device, browser, or assistive technology involved;
- a brief description of the issue; and
- the best way for us to reach you.
Feedback and Ongoing Review
We welcome accessibility feedback and use it to prioritize improvements. When we identify a material issue affecting access to important customer journeys, we aim to review it, determine a practical fix, and update the experience as scheduling and technical constraints allow.
Changes to This Statement
We may update this Accessibility Statement as our services change and our accessibility work progresses. When we do, we will update the "Last updated" date shown on this page.